Small Engine Technician - Nampa, ID

Location: Nampa, ID
Type of Employment: Full Time

Position Specifics

Department:       Service

Reports to:         Service Manager or Service Location Manager

Supervises:       None

Dealer Profile Administration (DPA) Code:     Service Technician

Revenue Generating:        Yes


Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.  May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Fo reman.


?   Performs diagnostics and repairs on John Deere equipment and technology

?   Mentors Service Technician Trainees and Service Technicians

?   Conducts or supports customer clinics

?   Performs diagnostics and repairs in the field as required

?   Accountable for billable time and assigned work orders

?    Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information

?    May participate in Service EDUCATE Training programs required for the development of skills and knowledge

?   Operates and maintains vehicles, tools and equipment required to perform job responsibilities

?   Maintains a clean work area and performs work in a neat and orderly fashion

?   Follows all safety rules and regulations in performing work assignments

?   Maintains current knowledge of John Deere and competitive products

Experience, Education, Skills and Knowledge

?    Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred

?   Experience performing repairs and maintenance using special tools and equipment following

Technical Manual procedures on machines of the Technician’s specialty

?    Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment

?   Experience operating vehicles, tools, and equipment for diagnostic purposes

?   Experience with basic computer functions; experience using Service ADVISORor other computer

based diagnostic repair tools preferred

?   Experience working cooperatively in a team environment

?   Experience communicating effectively verbally and in writing

?   Must have an adequate toolset to perform job responsibilities

?   High School Diploma, GED, or equivalent experience required; Associates degree preferred

?   Valid driver’s license required

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